Refund policy

Because our products are made to order, we do not accept returns or exchanges for incorrect size selection, color preference, or buyer’s remorse.

If your item arrives damaged, defective, misprinted, or you receive the wrong item, please contact us within 30 days of delivery and provide your order number along with clear photos showing the issue.

Approved claims may be resolved with a replacement or refund. Please do not send merchandise back without contacting us first.

Refunds are issued to the original payment method.

Shipping charges are non-refundable unless the issue was caused by an error on our part.

Items that have been worn, washed, altered, or otherwise damaged after delivery are not eligible for a refund or replacement.

For return or order assistance, contact us at support@roadplayergear.com.